Why it matters
Security teams are overwhelmed by alerts and disjointed tools. A 2025 study by Heimdal and FutureSafe found that 56% of MSPs face alert fatigue daily or weekly, while 89% struggle with tool integration, leading to bloated tech stacks, siloed workflows, and delayed responses. For MSPs and lean IT teams, managing multiple environments with limited resources amplifies false positives and breach risks.
What is Endpoint Detection & Response?
OpenText™ Core EDR unifies endpoint protection, SIEM, SOAR, and alert triage in one platform. Built for MSPs, it simplifies multi-client security with a lightweight agent and pre-set policies, while built-in SIEM and SOAR prioritize alerts, correlate events, and recommend actions for faster, simpler threat response.
Key benefits
Faster response
Enable teams to act quickly with built-in SIEM that correlates events across endpoints, prioritizes alerts, summarizes incidents, and provides guided next steps.
Reduced complexity
Eliminate tool sprawl and costly add-ons with one platform for EP, EDR, SIEM, and SOAR.
Broader visibility
Get a complete threat picture with correlated endpoint, network, and identity data.
Compliance support
Meet audit and cyber insurance requirements with integrated threat detection, logging, and incident response capabilities that align with NIS2, HIPAA, PCI-DSS, ISO 27001, and other major standards.
Rapid deployment
Get up and running in minutes with a single lightweight agent with pre-configured policies.
Features & capabilities
Built-in SIEM
Correlates endpoint, identity, and network events for broad, real-time threat visibility.
Integrated SOAR
Automates containment, remediation, and investigation with pre-built and customizable playbooks.
Vulnerability assessment
Detects risks from unpatched software and exposed endpoints using CVE standards.
Real-time monitoring
Offers always-on protection powered by continuously updated global threat intelligence.
Extensive integrations
Provides a broad range of syslog and API connections to IT, security, network, cloud, and PSA tools.
How it works
OpenText Core EDR streamlines endpoint cybersecurity by enabling rapid deployment of a lightweight agent with pre-set policies in minutes, no scripts required. Built-in SIEM and SOAR playbooks correlate endpoint, network, and identity events in real time to quickly identify and surface threats.
What our customers say
OpenText endpoint security [EP + EDR] delivers on all three essentials—it’s highly effective at stopping threats, lightweight so it doesn’t slow down systems, and completely reliable. The Secure Cloud platform extends that with a full portfolio of services. That combination makes it simple to expand what we offer clients and is driving our 20% YoY business growth.
Resources
Security teams are buried in alerts and juggling fragmented endpoint detection and response (EDR) tools that demand expensive SIEM and SOAR add-ons
FAQ's
Cybersecurity is complex, and you might still have questions. We’ve answered some common ones below, but if you’re still curious about something, contact our team to discuss your specific situation.
Unlike most EDR solutions, OpenText includes SIEM and SOAR features at no additional cost. That means faster detection and response without stacking multiple vendors or licenses.
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