OpenText™ CloudAlly Backup for Microsoft 365

Backup on your terms with Microsoft 365

Secure all your business-critical Microsoft Office 365 data – Mail, Calendar, Contacts, Tasks, Groups, Teams, OneDrive, and SharePoint with automated cloud backup. Get seamless recovery from data loss while ensuring regulatory compliance.

Microsoft 365 UI

Secure Microsoft 365 backup and recovery

Secure all your Microsoft 365 data on cyber resilient AWS storage, with flexible recovery an unlimited retention options.

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  • Backup all SharePoint / OneDrive data

    • 3 automated or manual immutable backups to vendor-managed or BYOS storage​
    • 3-2-1 Backup to AWS S3 with glacial storage and redundancy​
    • Comprehensive backup of all SharePoint and OneDrive data
  • Recover SAP from ransomware & data loss

    • Unlimited point-in-time snapshot recovery
    • Smart granular recovery by keyword
    • Self-service recovery
  • Comply with data regulations

    • AES 256-bit encrypted immutable backup
    • Supports GDPR and HIPAA compliance standards, ISO2700 certified​
    • 2FA, OAuth, SAML (Okta) support
    • 10 global data centers
  • Increase productivity with no-training UI and admin-friendly tools

    • Intuitive, no-training UI
    • Auto-detect, bulk activation, auto-backup, auto-archive
    • Export archives in Zip format

Why is it critical to backup Microsoft 365 data?

Color illustration of ebook titled Why Enterprises Need Backup.

7 compelling reasons your business needs SaaS backup now

Don’t rely on native retention—95% of data loss stems from human error, outages, cyberattacks, sync issues, insider threats, and compliance gaps. Discover how missing backups can cost millions, disrupt operations, and threaten legal standing—and how CloudAlly safeguards your Microsoft 365, Google Workspace, Salesforce, and more with unlimited snapshots, point-in-time recovery, and audit-ready compliance.

Trust the SaaS backup experts

OpenText (formerly CloudAlly) has been successfully backing up Microsoft 365 for more than 15 years. Trust our proven and top-rated products, ranked by Newsweek, Gartner and G2 as a leading SaaS backup solution. Our comprehensive backup includes:

  • Microsoft Exchange

    Backs up Mail, Calendar, Contacts, Tasks. Metadata included. Public Folders, Shared mailboxes and Litigation Hold artifacts

  • Microsoft Sharepoint

    Backs up Sites, Documents, Libraries, and Metadata

  • Microsoft OneDrive

    Backs up Personal Sites, Documents, Libraries, and Metadata

  • Microsoft Groups & Microsoft Teams

    Backs up Conversations, Public and Private Channels,
Calendars and Metadata

Secure your business-critical data with our M365 backup and recovery solution

Microsoft 365 cannot protect you from data loss at your end due to human error, malicious intent, outages, sync errors, hackers, and or malware.

When you add to the equation the likelihood of employee errors and the frequency of malware attacks and security breaches, you have a significant cybersecurity gap that can cause business-critical data loss without any chance of recovery.

Microsoft 365 is a powerful platform. However, it lacks the daily backup and archiving process. Native options to restore deleted items are time-bound, destructive (overwrite existing data), and cumbersome. Moreover, once your data has been deleted from the Recycle Bin, manually or automatically, it’s permanently gone.

Although your data is hosted by Microsoft, maintaining control and protection of your business data in case of security threats or accidental deletion is ultimately your company’s responsibility. Microsoft advises, “We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services”. As do Gartner and Forrester. Data regulatory laws like the GDPR and HIPAA also mandate demonstrable recoverability.

* Newsweek – Top Business Tools

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OpenText CloudAlly Backup for Microsoft 365 is not only reliable, but easy to setup and use. Watch the video to see how we offer secure, seamless, and fast Microsoft Office 365 backup and recovery.

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Choose a Microsoft 365 solution tailored for your business.​

  • Flexible recovery options to any storage with unlimited retention

    Quickly recover data without overwriting existing information using point-in-time, non-destructive restore. Our visual historical snapshots ease point-in-time recovery, and advanced search and filter options help restore individual items or entire mailboxes in a snap. All with unlimited retention, so you are not limited by retention policies. We have added capability to self-service recovery and backup to your own cloud S3 compatible storage (BYOS).

  • Zero adoption effort, intuitive admin-friendly UI

    Our MS 365 backup comes with seamless integration with all Microsoft Office 365 plans. Our user interface is intuitive, allowing for quick and easy OOTB usage with two-click recovery. And for Microsoft Office 365 administrators, we offer advanced user management, transparent status monitoring, email alerts and activity logs.

  • Your data, secured

    Your Microsoft backup is fully protected with AES-265 encryption at rest and in-transit. We also provide built-in secure authentication with MFA/2FA, OAuth and Okta support.  We offer your choice of global data centers in the UK, USA, Canada, Germany, and Australia for storage. And our support of GDPR and HIPAA requirements, in addition to being ISO 27001 certified, help keep you compliant. 

Features

  • Seamless Microsoft 365 backup

    Automated backup of all or selected users with new users/sites auto-detected. Metadata backup. Single repository Exchange backup.

  • Microsoft 365 compatible OAUTH / MFA support

    OOTB integration with all Office 365 Exchange Plans. Secure Authentication with OAuth, SAML-Okta and MFA support

  • Admin-friendly controls and alerts

    Daily Microsoft 365 backup summary email, exception-only alerts, transparent monitoring, and audit logging

  • Automated or on-demand backup

    Daily automated M365 backup or user specified on request

  • AWS data centers

    Adhere to regulatory laws and audit requirements with Microsoft 365 backup in your choice of nine data center in the US, Canada, UK, Ireland, Germany, France, South Africa, Japan, and Australia.

  • Archive retention

    Unlimited Data retention. No stress about Microsoft 365 retention policies. Immutable Storage – Object – Lock minimize the risk of accidental or malicious loss of data.

  • Flexible data recovery

    Granular restore with advanced search, point-in-time restore with historical snapshot, cross-user restore, non-destructive restore, recover entire mailboxes

  • Data export

    Zip download containing industry standard EML, VCF and ICS formats, or Outlook compatible PST format

Try a hands-on Microsoft 365 SaaS data backup tour

Interactive product tour for OpenText CloudAlly Microsoft 365 backup

Microsoft 365 backup security

Logos for: ISO270001, Amazon Web Services, and HIPAA compliance.

Stringently secure and compliance supported

  • Supports HIPAA compliance requirements
  • Strong encryption
  • Global datacenters, built on Amazon Web Service (AWS)
  • Intrusion detection
  • Compartmentalized access
  • 99.99% uptime

Our customers

Resources

Solution Brief
Protect your business critical data

When data loss occurs—whether it’s a natural disaster, cyber-attack, or human error—it significantly increases the risk of disrupting regular company operations. It is essential to have a robust data protection plan in place.

Ebook
Why every business needs SaaS backup

There are many factors that can lead to SaaS data vulnerability and loss. Read how you can prevent your business from losing valuable data.

Guide
Complete data protection

Data protection is a critical part of a cyber resilience strategy. Uncover the data protection tools that support the continuance of critical operations.

FAQs

The following are frequently asked questions about Microsoft 365 backup, Microsoft 365 data retention policies, and data recovery options within Microsoft Office 365

Office 365 backs up data on a regular basis as part of a commitment to data protection activities that generally support disaster recovery situations and keep your data accessible in accordance to their uptime SLA (99.9%). However, your organization remains ultimately responsible for your data protection as these backups are not available to administrators or end users and are not intended for aiding in the quick and easy restoration of lost data. While it is possible to recover lost data via Office 365’s backups, the process will often prove tedious, costly, and detrimental to business continuity.

The standard retention policy is 90 days. However, it can be customized to an extent. Read this blog Microsoft (Office) 365 Retention Policy: The What, Why, and How? to know more about Microsoft’s retention policy.

CloudAlly auto-archives deleted users with optional removal of backup after user-defined days to adhere to regulatory requirements

Deleted Microsoft 365 accounts can only be recovered within the retention period, after which they are permanently deleted.

As per Microsoft’s Shared Responsibility Model, you have the onus of protecting your data. SaaS backup is the only failsafe way to recover data from any point-in-time in an accurate and efficient manner with minimal impact to business continuity. As Microsoft’s SLA says:

“We strive to keep the Services up and running; however, all online services suffer occasional disruptions and outages, and Microsoft is not liable for any disruption or loss you may suffer as a result. In the event of an outage, you may not be able to retrieve Your Content or Data that you’ve stored. We recommend that you regularly backup Your Content and Data that you store on the Services or store using Third-Party Apps and Services.”

– Microsoft SLA

If you change your Office 365 Admin password, you can also change it on our Backup Task Settings page.

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