Make your Box data more resilient with a business-tested backup tool
Proven and secure cloud backup with unlimited retention.
Automated backup
- Automated or on-demand backup of all your Box data and folders.
- Single repository backups.
Anytime / anywhere restore
- Flexible recovery with unlimited retention Including point-in-time, granular, and cross-instance restore.
- Export your data to your own S3, Azure, and Dropbox storage.
Real-person service
- Exceptional customer service, real-person 365x24x7 to resolve all your backup queries.
- Dedicated customer hub with video tutorials and a detailed knowledge base.
Secure and certified
- Secure and certified with OAuth and MFA/2FA support.
- ISO 27001, HIPAA, and GDPR compliant.
- Global data centers.
- Secure Amazon AWS S3 Encryption.
Why is it critical to back up Box data?
7 compelling reasons your business needs SaaS backup now
Don’t rely on native retention—95% of data loss stems from human error, outages, cyberattacks, sync issues, insider threats, and compliance gaps. Discover how missing backups can cost millions, disrupt operations, and threaten legal standing—and how CloudAlly safeguards your Microsoft 365, Google Workspace, Salesforce, and more with unlimited snapshots, point-in-time recovery, and audit-ready compliance.
SaaS backup experts
OpenText (formerly CloudAlly) has been successfully backing up Box for more than 15 years. Trust our proven and top-rated products. Our comprehensive backup for Box includes all:
Box folders
Team folders
Files
Secure your business-critical data with our backup and recovery solution
When you add to the equation the likelihood of employee errors and the frequency of malware attacks and security breaches, you have a significant cybersecurity gap that can cause business-critical data loss without any chance of recovery.
Box is a powerful solution. However, native options to restore deleted items are time-bound, destructive (overwrite existing data), and cumbersome. Moreover, once your data has been expunged from Deleted files, it’s permanently gone.
Although your data is hosted by Box, maintaining control and protection of your business data in case of security threats or accidental deletion is ultimately your company’s responsibility. Box states, “After a recovery window, all files will be permanently deleted within 60 days.“ As do Gartner and Forrester. Data regulatory laws like the GDPR and HIPAA also mandate demonstrable recoverability.
* Newsweek – Top Business Tools
Choose a Box backup solution tailored for your business.
Intelligent workforce management
OpenText CloudAlly Backup solutions automatically detect and activate backup for newly added users on Box. This simplifies employee onboarding and off-boarding and employees have their data backed up from day one on the job.
Flexible recovery options
Quickly recover data without overwriting existing information using point-in-time, non-destructive, and in-place restore. Our visual historical snapshots ease point-in-time recovery, and advanced search and filter options help restore individual items in a snap.
Zero adoption effort
Our backup comes with seamless integration with Box Business (For Teams) editions. Our user interface is intuitive, allowing for quick and easy OOTB usage with two-click recovery. And for our admins, we offer advanced user management, transparent status monitoring, email alerts, and activity logs.
Always secure, always available
Your backup is fully protected with AES-256 data encryption at rest and in-transit, and a 99.9% uptime SLA. We offer your choice of global data centers and support GDPR and HIPAA compliance. We’re also ISO 27001 certified. OurDropbox backup has in-built secure authentication with MFA/2FA, OAuth and Okta support.
Automated and on-demand backup
Automated and on-demand backup of all your Box data and folders. Single repository backup. Auto-activation of backup for new users.
Use our AWS storage or bring your own storage (BYOS)
Backups are stored on CloudAlly’s secure Amazon S3 AES 232-bit encrypted storage or use your own S3 compatible storage (BYOS).
Flexible recovery with unlimited data retention
Easy point-in-time recovery with historical snapshots and unlimited data retention. Granular restore with advanced search for individual items. Non-destructive and in-place restore.
Seamless integration
Compatible with all Box Starter, Business, and Enterprise Plans.
Save with data export to your own storage
Save on license costs with support to zip and export archived data directly to your own S3, Azure, and Dropbox storage.
Secure authentication with Oauth and MFA support
Secure authentication with 2FA/MFA, OAuth and Okta support. Your Box credentials are not stored or accessible by us. Immutable Storage – Object Lock minimize the accidental or malicious loss of data.
Admin-friendly controls
Customize your own cloud-to-cloud backup settings. Daily backup notifications. Exception-only alerts. Activity logs.
Try our hands-on tour:
Box backup
Interactive tour for OpenText CloudAlly Box backup.
Box backup security
Stringently secure and supports compliance
- Supports HIPAA compliance requirements
- Strong encryption
- Global datacenters, built on Amazon Web Service (AWS)
- Intrusion detection
- Compartmentalized access
- 99.99% uptime
Our customers
Resources
Automated daily backup of all Box data, including files, folders, and metadata. Secure backups occur three times daily.
Back up securely, ensure compliance and increase your organization's productivity with OpenText CloudAlly's solution
The System Group uses OpenText CloudAlly's automated backup of all Box data and folders and Flexible Box recovery.
FAQ
The following are frequently asked questions about backup for Box, data retention policies, and data recovery options within our backup solution:
Box's trash content limitation: By default, Box stores files and folders in the trash for only 30 days (though Box administrators of business and enterprise accounts can adjust this).
Top IT analysts advise third-party backup: Industry experts at Gartner and Forrester advise organizations to not assume that SaaS providers will offer backup as part of the service, or provide interfaces that backup vendors can use to access data.
Audits and regulations mandate it: Data protection laws like the GDPR, HIPAA, and SoX mandate demonstrable recoverability.
SaaS data loss happens frequently: Industry reports show that one in three companies experiences SaaS data loss, and 60 percent of data breaches are caused by human error.
In order to run backup of co-admins, backup should be done using account with an admin role. Below is a link that explains the difference between admin and co-admin accounts.
https://community.box.com/t5/For-Admins/Admins-And-Co-Admins-Overview-And-FAQs/ta-p/188