OpenText™ Core Business Communication Archive

Capture every business communication in one archive

Compliance archiving software that captures email, chat, and social data to simplify audits, retention, and eDiscovery.

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Email archiving software for compliance

Solution snapshot

  • Capture 50+ sources including email, Slack, Teams, LinkedIn, X, and SMS.

  • Flag policy violations early with proactive, automated compliance scanning.

  • Share eDiscovery data securely in one click with SimplyShare, no SFTP/USBs needed.

  • Store data on immutable WORM storage that meets requirements like SEC Rule 17a-4.

  • Scale with unlimited cloud storage and without per-gigabyte charges as you grow.

  • Let outside teams run investigations and legal holds; no technical expertise needed.

Why compliance archiving software matters

Every day, your teams generate a lot of communication: emails, chat messages, social media posts, and collaboration threads. And whether you're in finance, healthcare, or government, you're responsible for capturing and managing it all.

Email archiving for compliance is just the starting point. If your archiving system can't keep up with evolving regulations or all your communication channels, you're exposed to serious risk: compliance violations, audit failures, or legal disputes that can result in financial and reputational damage.

Compliance benefits of business communication archiving

OpenText Core Business Communication Archive is cloud-native compliance archiving software and an eDiscovery platform that captures emails, chat, social media, and collaboration data into a single, secure archive. It transforms unstructured content into a structured, searchable format, reducing the manual effort required to stay compliant and satisfy legal requirements. Customizable retention policies, unlimited cloud storage, frictionless search, and secure digital sharing tools help you respond to audits, legal inquiries, and internal investigations with confidence.

  • Capture every channel

    Catalog data from over 50+ communication channels in one easily searchable archive.

  • Stay ahead of regulations

    Meet evolving, global regulatory standards with the latest built-in policy tools

  • Respond faster to eDiscovery

    A no-training-needed user experience helps HR and legal teams identify and share relevant records themselves, to quickly resolve eDiscovery requests and audits.

  • Automate your workflows

    Run archiving, retention, and search workflows automatically to save your IT staff costly admin time. Proactive alerting and message flagging catch compliance violations before they become fines.

  • Lock down compliance

    Role-based access controls, multi-factor authentication, and immutable storage support compliance regulations from HIPAA, GDPR, FDIC, FINRA, and more.

Advanced features for business communications archiving and eDiscovery

  • 50+ communication sources

    Archive content from over 50 sources, including email, LinkedIn, Microsoft Teams, Slack, and X.

  • Streamlined indexing and search

    Index, search, and scan communications and attachments with advanced glossaries and optical character recognition (OCR) to locate records quickly across the archive.

  • Secure sharing (SimplyShare)

    Easily and securely share digital records with internal and external stakeholders without the need to coordinate physical drives or SFTP links.

  • Immutable WORM storage

    Preserve evidentiary integrity with immutable, WORM-compliant storage.

  • Legal hold and retention

    Apply legal holds and customizable time-based retention policies to meet legal and regulatory requirements.

  • Unlimited cloud storage

    Store an unlimited volume of archived data in the cloud, without an infrastructure to manage or additional costs as you scale.

  • Supervisory review

    Automatically flag policy violations and surface high-risk messages for immediate review.

  • Role-based access control

    Expand access while maintaining control with role-based permissions, the ability to securely add third parties, and set delegated admin rights.

Take an interactive tour

Try out Business Communication Archive for yourself. Explore how to search and retrieve archived communications, run compliance and eDiscovery searches, manage retention policies, review audit trails, and locate information across multiple data sources in an immersive product tour. Right here and now. No sign-up or setup required.

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How Business Communication Archive works

  • The platform captures inbound, outbound, and internal messages, including emails, chats, videos, and posts, from over 50 sources. This data is reformatted into standardized, searchable records and stored in a cloud-based, WORM-compliant archive.

  • Customizable retention policies and unlimited storage help organizations meet regulatory requirements and keep any data they need, as long as they need it. 

  • Legal holds and advanced search capabilities allow authorized users to quickly locate and preserve relevant records. With SimplyShare, users can securely transmit selected data to third-party auditors, HR, or legal teams without any external drives to manage or risky SFTP links.

    The result is faster investigations, a stronger compliance posture, and less legal risk for your organization.

What our customers say

Our clients in financial services and healthcare have strict compliance requirements that will often call for the full suite of OpenText™ solutions.

Dan Meyers
CEO at Computer Business Solutions

Resources

Solution overview
Backup or archiving? Your business needs both

Backups are a copy of current or recent data, while archiving is a repository of immutable data stored over time—backups for recovery, archive for discovery.

Product overview
Capture Slack communications to meet compliance requirements

OpenText Core Business Communication Archive captures communications and attachments from Slack, helping your organization meet its compliance needs.

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Archive Microsoft Teams communications to meet compliance requirements

Gain confidence that you’ve met your compliance obligations and protect your organization from legal action.

FAQ

It supports over 50 communication sources, including email, messaging like Microsoft Teams and Slack, LinkedIn, YouTube, and more.

The platform includes role-based controls, legal holds, and granular retention policies aligned with HIPAA, SEC, PCI DSS, FINRA, GDPR, and more.

Yes. It scales to organizations of any size, and with unlimited cloud storage and no infrastructure to manage, it is well-suited to small and growing businesses and the service providers who manage them.

Yes. SimplyShare in OpenText Core Business Communication Archive enables secure sharing without external drives or SFTP sites.

All archived data is written to immutable WORM-compliant storage for maximum evidentiary value.

You can search by keyword, run glossary scans, flag messages, scan attachments via OCR, and filter by user or time frame.

Default retention is six years, but policies can be customized from one month to indefinite.

Authorized users from teams like IT, HR, or legal, who have delegated roles, can search, manage, or export data to ensure compliance and security. You can also add third parties as users to easily collaborate and share with external legal teams or auditors.