Pillr

Pillr is now part of OpenText™ Cybersecurity

The same platform and SOC expertise you rely on, now part of the comprehensive cybersecurity portfolio of OpenText. Pillr’s cloud-native, multi-tenant,  detection and response  solution for MSPs and MSSPs continues to deliver 24x7 threat hunting, monitoring, and response—now backed by the scale and innovation of OpenText Cybersecurity.

Customer resourcesFAQs

Important resources for customers

Although Pillr is now formally part of the OpenText family, you still have access to the support contacts and portals you’re used to. Your detection and response services, SOC coverage, and incident workflows continue to operate without interruption.

Existing Customers - access your MDR console
Sign in to review alerts, cases, and reports in your Pillr platform.

Contact Pillr Support:  +1(866)658-2221  

Partner / MSP Portal Login
MSPs and MSSPs can access customer environments, dashboards, and billing tools.

FAQs (Frequently asked questions)

OpenText has acquired the Pillr managed detection and response platform from Novacoast and integrated it into OpenText Core MDR. Pillr’s cloud-native, multi-tenant detection and response capabilities for MSPs and SMBs now benefit from OpenText’s broader threat protection, data security, and information management solutions.  

No. Your existing detection and response coverage, SLAs, and SOC monitoring will continue as normal. Over time, you may see branding changes and additional capabilities from OpenText Cybersecurity, but your core service and protection will remain intact.

No, not at this time. At some point over the next year, you will be migrated to a new experience combining where we have combined OpenText and Pillr consoles.

No.

United States:
Tel: 1-866-254-8400
 

Australia:
Tel: 1 800 848 307
Local: +61 (0) 2 8071 1903

United Kingdom:
Tel: +44 (0) 808 101 7260 

Ireland:
Tel: 1 800 902 213
Local: +44 (0) 808 101 7260  

For SOC support, you can log into your console to access the number.

No.

 

Yes. OpenText will continue to focus on MSPs and MSSPs.