Cloudally is now part of OpenText™ Cybersecurity

Cloudally has been a part of the OpenText family of security solutions since 2021. Its migration under the OpenText Cybersecurity brand completes the transition, with the service remaining unaltered.

There will be no changes in how you use the product today.

Your existing backups, administrative settings, and user experience remain intact. The change reflects an integration of Cloudally’s data‑protection capabilities into a broader cybersecurity portfolio, without disrupting your ongoing operations.

No changes will be made to your stored data or to the retention policies you previously configured.

Backups will continue to run according to your established schedules, and all data remains preserved within your chosen secure data centers. The transition is administrative and brand‑related rather than technical.

No, you do not need to take any action.

All accounts, roles, and historical backup archives carry forward as‑is. Login procedures and access controls remain unchanged for the time being, and any future adjustments will be communicated clearly and well in advance.

No, your current subscription terms continue without modification.

Should pricing adjustments or packaging updates occur in the future, they will follow the standard OpenText customer‑notification process.

No, you will continue working with the same support professionals who have historically managed Cloudally inquiries. Their expertise and service processes remain in place, now supported by the broader OpenText Cybersecurity organization.

You may continue accessing Cloudally through the same login portals you already use. Over time, these pages will adopt OpenText branding, but your credentials and authentication workflows will not be altered without prior notice.

No, Cloudally’s backup data remains stored in the same encrypted Amazon S3 regions originally selected by your organization. The transition does not involve moving or restructuring stored data.

Yes, Cloudally continues to uphold its established compliance posture, including ISO 27001, HIPAA, and GDPR alignment, along with AES‑256 encryption for data at rest and and HTTPS in-transit.

These safeguards remain foundational to the service.

All Cloudally features, including automated SaaS backups, granular and point‑in‑time recovery, unlimited storage and retention, and support for Microsoft 365, Google Workspace, Salesforce, Dropbox, Box, and others remain in place.

Feature enhancements may occur through OpenText’s broader security initiatives, but nothing is being removed.

You may continue contacting Cloudally Support through your established channels. The team remains available to assist with questions related to backups, restores, billing, or the consolidation under OpenText Cybersecurity.