How an Irish MSP cut clients’ phishing attacks by 89%

Ortus uses OpenText Core Security Awareness Training to build a security culture across its client base, and turn employees from the weakest link into the first line of defense.

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GDPR raised the stakes for every business Ortus supports: one careless click, and a company’s data is gone in minutes. To address this challenge, the Irish MSP made security awareness training a day-one habit rather than an afterthought. Short, branded, 8-to-10-minute sessions now reach 92% of its clients, and the numbers speak for themselves, phishing attacks are down 89%, while support tickets are up 38% because people finally stop and ask before they click. As Ortus puts it,  “Ten minutes checking an email beats two weeks of hell.” Read the full story to see how it works.

There’s no doubt that the security awareness training has had a hugely beneficial effect. We would rather customers log a million tickets about potential phishing emails than make the mistake of clicking on one.