OpenText™ Core Business Communication Archive

Modern archiving, built for compliance

Simplify oversight with an intelligent archiving solution for business communications.

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What is OpenText Core Business Communication Archive?

OpenText Core Business Communication Archive is a cloud-native archiving and eDiscovery platform that captures emails, chat, social media, and collaboration data into a single, compliant archive. It transforms unstructured content into a structured, searchable format, enabling faster oversight and reducing the manual effort required to stay compliant.
 
The solution includes granular retention policies, delegated access control, advanced search features, and secure data sharing tools like SimplyShare, so you can quickly respond to audits, legal inquiries, and internal investigations with confidence.

Understanding OpenText Core Business Communication Archive

  • Every day, your teams generate a flood of communication: emails, chat messages, social media posts, collaboration threads. And whether you’re in finance, healthcare, government, or beyond, you’re responsible for capturing and managing it all.

  • If your archiving system can’t keep up with evolving regulations or growing data volumes, you're exposed to serious risk. Compliance violations, audit failures, or legal disputes can mean real financial and reputational damage.

  • OpenText Core Business Communication Archive gives organizations a smarter way to manage communication records. It captures and consolidates data from over 50 sources into a secure, searchable archive, designed to simplify compliance, speed investigations, and reduce legal exposure.

Key benefits

  • Capture and manage data from email, LinkedIn, Slack, Teams, and more.

  • Meet evolving regulatory standards with built-in policy tools.

  • Identify and share relevant records quickly for eDiscovery or audits.

  • Automate archiving, retention, and search workflows.

  • Role-based access controls and immutable storage support full compliance.

Features

  • Unlimited cloud-based storage

  • Archive over 50 communication sources

  • Advanced search, indexing, and OCR scanning

  • Legal hold and time-based retention policies

  • Supervisory review and policy violation alerts

  • Role-based access and delegated admin control

  • Secure sharing with internal and external stakeholders (via SimplyShare)

  • Immutable WORM-compliant storage for evidentiary integrity

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How it works

The platform captures inbound, outbound, and internal messages—including emails, chats, videos, and posts—from sources like Microsoft Teams, Slack, LinkedIn, and X (Twitter). This data is reformatted into standardized, searchable records and stored in a cloud-based, WORM-compliant archive.
 
Customizable retention policies help organizations meet regulatory requirements and reduce storage bloat. Legal holds and advanced search capabilities allow authorized users to quickly locate and preserve relevant records. With SimplyShare, users can securely transmit selected data to external auditors, HR, or legal counsel, no need for external drives or risky SFTP links.
 
The result: faster investigations, stronger compliance posture, and reduced legal risk.

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Guide
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OpenText Core Business Communication Archive FAQs

It supports over 50 communication sources, including email, LinkedIn, Microsoft Teams, Slack, YouTube, and more.

The platform includes role-based controls, legal hold, and granular retention policies aligned with HIPAA, SEC, PCI DSS, FINRA, GDPR, and others.

Yes. SimplyShare enables secure sharing without external drives or SFTP sites.

All archived data is written to immutable WORM-compliant storage for maximum evidentiary value.

Yes, it's a fully cloud-based archive with unlimited storage capacity.

You can search by keyword, flag messages, run glossary scans, scan attachments via OCR, and filter by user or timeframe.

Default retention is six years, but policies can be customized from one month to indefinite.

Only authorized users with delegated roles can search, manage, or export data—ensuring compliance and security.