OpenText™ Core Cloud-to-Cloud Backup

Bring in the (data) backups.

Modern businesses can’t function without access to their data. OpenText Core Cloud-to-Cloud Backup provides automated daily backups with unlimited storage and flexible recovery options to keep your organization running smoothly.

The challenge

Cloud platforms are essential to modern business—but they don’t guarantee data recovery. Many organizations mistakenly believe their SaaS providers are responsible for protecting their data, when in fact, recovery from accidental deletion, ransomware, or misconfiguration is the customer’s responsibility. Without a dedicated backup solution, critical business data remains vulnerable to loss, compliance violations, and operational disruption.

What is cloud-to-cloud backup?

Mission-critical information deserves high-priority protection, which enables reliable availability and recovery of data stored in cloud-based platforms. Using automated daily backups, OpenText Core Cloud-to-Cloud Backup protects data in SaaS platforms such as Microsoft 365, Google, Salesforce, Box, and Dropbox. With full redundancy and versatile recovery methods, this important tool allows businesses to restore regular operations quickly in the event of a cyber incident.

Features with force

Backed by OpenText’s deep data management experience, our products offer innovative technologies to address your top cyber challenges.

  • Multi-platform support

    Backs up Microsoft 365 (including Exchange Archives and Public Folders), Google Workspace, Salesforce, Box, and Dropbox

  • Automation

    Provides automated daily backups with automatic user and site discovery

  • Self-service recovery

    Enables granular, point-in-time restoration with overwrite, bypass, or duplicate function

  • Content search

    Offers fast, full-content search across metadata, message bodies, and attachments

  • Secure storage

    Stores backups in OpenText-operated AWS S3 (with data centers in Canada, United States, South Africa, France, Germany, Ireland, United Kingdom, Australia, Japan, and India) or the customer’s own S3-compatible storage (e.g., AWS S3, Azure Blob Storage, or Wasabi Storage)

  • Legal hold

    Includes legal hold support with archive mailbox backup and export of deleted items

  • Intuitive interface

    Features an easy-to-use, non-technical user interface that reduces admin effort and accelerates onboarding

  • Advanced processing

    Supports bulk operations, automation, and PST/EML exports via REST API

  • Streamlined management

    Allows centralized, multi-tenant management for IT teams and MSPs

  • Simple billing

    Offers transparent, usage-based billing with no overages or license tracking

An advanced choice for your business

Let us secure your future with insight from our past—and present.

Flexible, integrated security solutions tailored to your business promote productivity and create confidence to thrive amid evolving cyber threats.

Versatile protection—for systems, processes, and people—empowers everyone to help manage cyber risk while supporting business growth and long-term stability.

Expert guidance informed by 35 years of data management experience reinforces your security strategy and enables efficient, adaptable operations.

Real (customer) talk:

"We love OpenText Cloud-to-Cloud Backup as it is a simple ‘set and forget’ solution, unlike traditional backup tools. It works perfectly paired with OpenText Business Communication Archive that enables proactive compliance with cloud-based archiving of over 50 data sources, including Microsoft Teams, which many of our clients use."

George Lakiotis
CEO
Symmetric IT Group

FAQs

Cybersecurity is complex, and you might still have questions. We’ve answered some common ones below, but if you’re still curious about something, contact our team to discuss your specific situation.

Cloud to cloud backup is data protection for SaaS applications such as Microsoft 365, Google Workspace, Salesforce, etc. With increasing malware, including ransomware attacks and data breaches, it is critical to protect SaaS data. Cloud to cloud backup enables businesses to back up their select user data and restore data anytime, anywhere.

Cloud storage allows you to keep some of your files outside of your primary devices. Cloud storage services like Dropbox or Box are good for storing files, photos and videos to one centralized location – the cloud. You can access your files from any device and easily share files; it also allows easy syncing. But cloud storage isn’t the same thing as backup. Cloud backup – also known as online backup – is specifically designed for making copies of your files. It ensures continuous backup and offers an easy way to restore your files in the event of loss or deletion. For example, if you lose your files, photos or videos stored in the cloud, you have cloud backup to restore those files.

Yes, cloud applications and cloud storage need to have data protection. Often businesses using SaaS applications believe their data is safe because it's in the cloud. However, SaaS vendors do not backup your data, leaving your business vulnerable. Just like when data was stored on-premise, your data is your responsibility to protect and that includes having backup and recovery capabilities.

Businesses are responsible for backing up their SaaS application data as SaaS vendors employ a Shared Responsibility Model. In the cloud, you are still susceptible to human error, outages and cyber threats. Moreover, even though SaaS vendors have a high availability rate for their services, they are not liable for any disruption or data loss you may suffer as a result. Tucked in the terms of services are warnings that users are “jointly responsible” for their data. If you do not back it up using a third-party service, it may be deleted after a certain time. That is one of the many reasons why SaaS vendors recommend using a third-party service to back up your business-critical data.

Resources

Data Sheet
OpenText Core Cloud-to-Cloud Backup
Protecting all your business-critical data in your SaaS applications
Data Sheet
The Importance of Cloud-to-Cloud Backup
Why Microsoft recommends using third-party apps or services
eBook
7 Reasons Every Business Needs SaaS Backup
Every business using SaaS platforms like Microsoft 365, Google Workspace, and Salesforce needs to protect against data loss from human error, cyber threats, and service outages.

What’s your backup plan?

We’re ready to help you find the best solution for your business.

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